Terms and Conditions
Webo Solar accepts the following payment methods:
- Credit cards: Visa, MasterCard, Discover
- Company Check, Personal Check, Cashier Check or Money Order
- Wire transfer or direct deposit
An order is not binding upon Webo Solar until it is accepted. Webo solar must receive payment in full before the order is accepted and shipped.
Shipping and handling charges
The total cost of your order will include shipping, handling. These charges will show in your purchase invoice. Handling charges are waived in most orders. International orders will include customs fees if they apply.
Webo Solar only advertises products that are available. However the availability depends on the nature of the product. Please contact us if you wish to know more about the availability of the product you are looking for.
All orders are processes and shipped within two business days. Expected ship times vary depending on product availability. Please let us know if you need an item by a certain date to check on the expected ship date. Tracking information will be emailed to you once your items are sent.
All online transactions through webosolar.com are sent via secure servers and encrypted with 256-bit Secure Socket Layer (SSL) encryption. We have the highest level of security technology available and we are constantly improving our payment options in order to make them easy to use and secure for you.
At Webo Solar we try really hard to keep our website accurate and up to date; it is our job. However, due to the extensive content and the continuous addition of new products we cannot be responsible for errors in price, specifications, images, typography, dimensions, descriptions, content and links.
We are fully aware of the risks involved with doing transactions online. We appreciate the trust you are putting on us by sharing the information required to complete your order. We will handle all the information provided carefully and sensibly; we will not, under any circumstance, share or sell the information provided. For obvious reasons, only shipping information will be shared with our affiliates.
Webo Solar does not manufacturer any of the products advertised in this website. All items we sell are covered by the original manufacturer's limited warranty or support policy and are handled by the respective manufacturer.
Right to refuse service
Webo Solar reserves the right to refuse service to anyone.
It is the customer's responsibility to pay for all shipping cost involved in the return of an item. The only exception will be when the return is the result of our error.
Change orders and cancellations
You may change or cancel your order without charges, provided that your order has not yet been processed and your credit card has not been charged. In the event that your order has been processes but not shipped a 5% restocking fee applies for changes and 15% for cancellations. If the order has been shipped, the customer will cover all costs involved plus a 20% restocking fee. Refunds will be process within two business days. Please call us for changes or cancellations to ensure a quicker response.
Items purchased through Webo Solar may be returned within 20 days of the receipt of the product. You will receive a refund or credit towards your account within two business days after we receive the return item(s). We cannot accept returns of items missing serial numbers, warranty sheets, manuals, accessories or parts. In addition we will not receive items damaged, showing obvious signs of use, or not presented in its original condition including the original product packaging. Unless we have made a mistake, a 15% restock fee will apply to all returns and shipping charges are not refundable.
Webo Solar is based in California, USA. Therefore a sales tax is applied to all residents of California who shop from us. Other governing tax laws will be applied to orders outside the state of California including international orders. For tax exceptions we need a copy a valid reseller’s or tax exempt certificate.
If you visit webosolar.com or purchase from Webo Solar, any dispute related but not limited to privacy, purchase, shipping, damaged items is subject to this agreement and the law of the State of California, United States of America.
By ordering from Webo Solar you, “the customer”, agree to be bound by the terms and conditions listed herein. You and Webo Solar agree that the following terms and conditions are the terms governing the sales transaction between Webo Solar end the customer. Any attempt to alter, supplement, modify or amend these terms and conditions by the customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order.