Helping Our Customers Succeed
“I am talking to a few friends to see if I can convince them to install solar, thanks for your help and support!”
Jim | Moab UT
Cover image: a few months later – 9,660W grid-tie solar system installed by Jim and his friends in Moab, UT.
You guys were very sweet and I appreciate you very much. Tanya, if Pedro gets real cranky let me know and I will call him and remind him to LAUGH!! Thanks again and I will definitely refer you to others.
I just wanted to let you know that the batteries arrived today, I installed them, gave them a charge, and everything is up and running great! Please let me know if there’s anything I can do for you. Thanks again for the great service. Thanks again for another flawless sale. Should I need any other equipment, I’ll check with you guys first. Again, Thanks a Bunch,
With over 11 years of living off-the-grid something may eventually need an upgrade. Recently an aging major appliance failed and a new replacement was purchased through WeboSolar. The appliance arrived from the manufacturer but unfortunately did not survive the week long freight journey. My communications with the manufacturer over a warranty replacement were not going as well as anticipated. I mentioned this to Pedro roughly 2 weeks after the initial transaction. At nearly the speed-of-light he had made contact and resolved the issue for me, done! Even though WeboSolar is on the opposite side of the U.S. from me, Pedro made it feel like he was just around the corner. If customer service is important to you, please consider this +5 star rating from someone who has been in the field and “calls it like it is” – WeboSolar is highly recommended and has a very bright future in my book!
Jerry Bartlett (a.k.a. CrazyJerry)
Hello, we received everything just fine. Thank you once again for your efficient service and attention to detail. It is much appreciated. I shall continue to recommend you.
Wonderful, thank you for the update. You are a real pleasure to work with.
Everything went very well. Your customer service was exceptional and very much appreciated. Thanks again!
I have used the services of Webo Solar to source various parts associated with some of our commercial solar projects. Often during construction, additional or miscellaneous parts/equipment may be required last minute to ensure a successful installation and product which will meet the client’s expectations. Webo Solar offers competitive pricing and timely procurement which have helped our projects succeed both on time and under budget. The selection of available products/manufacturers continues to evolve. Their understanding of industry best practices and customer service is always superior and they are readily available to provide support for the products they offer.
Commercial Project Manager
Your site is user-friendly and efficient. You offer most any product you’ll need and the product descriptions are thorough and understandable. I’d definitely work with you again, great online store!
Thank you for your help, and great service. I just placed another order for some additional cables to make sure we are covered. Look forward to working with you more in the future.
We have a customer I would like to send your way. He can’t seem to find what he is looking for, he did some searching by himself online, but the online retailers he found were ones who do not keep stock, run misleading web businesses, and are not ones we recommend. The short of it is that he is a frustrated customer. As you are one of our trusted and vetted retailers, perhaps you can help turn his experience around.
Vendor in Tucson, AZ
The equipment arrived with amazing speed! Thank you so much for the quick delivery!
Latnium Stairway Alpha LLC
El Cajon, CA
Thanks for the follow up. We received both items last Friday and couldn’t be happier with them. Thanks for your help. I’m certain we will contact you for additional purchases in the near future.
I received the refrigerator yesterday. I’ve been running it since then and am very impressed thus far – seems to be using far less electricity than I thought it would. Thanks so much for your help in this process. You’ve been a pleasure to deal with and I’ll certainly seek you out for future needs and recommend others to do the same.
Thank you again for the personal care and attention. A+ on customer service.
I’m not a technical person so I was nervous about setting up my first solar panel system. I gave the folks at Webo a call and using their knowledge and experience, they helped me find the best solution and gave me confidence to complete the project. I can’t say enough about the level of service and help after the sale I was given. Two thumbs up!
San Francisco, CA
Pedro – you are the man! – you guys couldn’t have done a better job!
Our company contacted Webo Solar with an immediate requirement. We were provided with a quote and delivery options almost immediately and received product before the end of the week. Because of Webosolar’s stellar customer service, we were able to provide a quick-turn order to our own customer, securing future business.”
All’s good! Received the cable the next day. Thanks for the quick delivery. My local solar dealer always goes to Mexico for the winter. I’m always thinking about power in the winter when the sun is so unproductive. We live off the grid. So this year’s solar project is well on the way. Thanks again.
Carrie, thank you for your stellar service, I got a text confirmation that they received it. I will be looking at solar panels soon, and will look at Webo. You are awesome! Thank you,
East Palestine, OH
Everything with my project came out great! I ended up getting so much power out of the 2 panels that I didn’t need the third. I am not sure what I’m going to do with it. Thanks for all your help. I’m buying another boat so may be back to you soon!
Heather, thank you so much for this outstanding service, it’s very much appreciated, and I’ll be spreading the word as this energy paradigm shifts. Sincerely,
Carrie, you did a terrific job with my battery purchase, especially researching for a lower cost delivery, saving me $100.
Pleasant Grove, UT
Carrie, your customer service skills are second to none. Thank you so much!
Signal Hill, CA
Everything arrived ok, thank you for the prompt and quick service. These were the last items I needed to install my panels and I had a hard time finding them, specially at a reasonable price. You really came through for me and saved my project, I am truly grateful.
Thank you for the great support! I’m going to let everyone I know that you guys are amazing!
I received the solar panels, and 1 day early. They are on the boat, wired up, and generating electricity! Thank you for all your help.
Ponce, Puerto Rico
I’m really pleased with the purchasing experience and will use you again when we need another order. Thanks again!
New Orleans, LA
I ordered some of the best equipment available for my off-grid solar energy system and not only did Webo Solar get me the gear I needed, they did it fast and at a great price. On top of that, they managed to get it delivered to an island in the Pacific Northwest – way to go Webo, thanks! Sent from my solar powered WiFi and laptop.
We did receive our battery enclosure and are very pleased with your services. Thank you so much for your good customer service. Have a great day.
Many thanks to the person who interpreted my order correctly and gave me the connection kit instead of just the parts of it I found to order.
We got the inverter. Thanks for checking in. Other than your price being a bit higher than I’m used to I’m happy with your service. Pedro is pretty good at dealing with little challenges.
The parts arrived, and I was really impressed with how quickly it did so. I appreciate that, because it was replacing something that was the wrong model so I was in a bit of a holding pattern until it got here. The pedal powered battery charger is back up and running.
We received all the goods and successfully installed this week. Will keep Webo on our radar for future projects. The fast turn around, customer service, and quality of product were all excellent. Thanks!
Los Angeles, CA
I would like to thank all involved with our shipment. We received the batteries (finally) and they seem fine. Road Runner however was terrible to deal with as they lost the batteries from the time they left Dallas. It took them 7 days to locate them, no followup communication on their part. We drove down to Phoenix (134 miles each way) and picked up the batteries ourselves as we had no faith in them to deliver our shipment. Webo treated us excellently and we wouldn’t hesitate to use your services again. R.R.however,never again.
Thank you so much! We received our parts even sooner than expected and we’re really happy with your level of service. We’ll definitely buy from you again if we need parts.
I appreciate your quick service. I placed an order with another vendor the same day as I did with Webo Solar, and that order didn’t ship until today. It was our first time using Webo, but we will keep you in mind as continue to grow our solar branch.
Thank for your follow up. Your service has been great. Quick turn-around. We will keep you mind for other purchases.
Hello Pedro. The blades have arrived. Thank you so much for your assistance both now and in the past. Your efficiency is very much appreciated. Best regards.
D. G. Hunnable
Hey guys, I did receive the ENGEL fridge in good condition. Got it running off a solar powered battery bank (12V) tucked away in my RAM ProMaster van. Do appreciate the follow-up email here! You guys ROCK!!! Cheers,
Thank you for your follow-up. Everything went well. Awesome experience buying from you guys!
Talesun Solar USA
Thank you, we received the timer yesterday and will be working on our project over the weekend. It is comforting to know that you are there to help if we need it!
Pedro-Thanks for personally taking care of this-, sounds like it wasn’t much fun. I’ll look out for the breaker. Otherwise the system is up and running and everything is pumping out great power. The system seems well integrated and powerful. Good luck on your future ventures and thanks for the help.
Carrie, we received our panels and they were in perfect shape. Thank you for all your help and I will be sure to send you more business if anyone else has solar panel issues. Thank you,
US Army Corps of Engineers
Deer Creek Lake
Carrie, Thank you for following up on my order. I did receive everything and really appreciate everything you and the rest of your team have done. Have a great weekend.
Thanks – that is very nice of you to care about our shipment – the equipment arrived yesterday morning in good order and has already been shipped to our customer for installation. We specialize in products for the solar thermal industry and will certainly do business with you again.
Sun Source Energy Products
Thanks so much for checking in. All the materials have arrived. It’s been fun doing business with you, and your great customer service will be remembered.
Colowyo Coal Company
Just a quick note to let you know I set up and used my Webo Solar system last weekend for first time. It functioned great. The 70 Watt panel appears to be more than adequate to replenish my RV battery each day. In fact when I left camp on Monday my battery had a higher voltage than when I arrived Friday afternoon. Thanks for all your help!
I did receive the inverter yesterday thank you!… Thanks again for the quick shipping and quite good customer service – VERY pleased!! Sincerely,
I got my order with no problems! Thanks again for the GREAT service!
Tanya, the inverter arrived Monday. Delivery was fast and trouble-free. I was impressed with the substantial packaging. I got it mostly installed yesterday but got rained out today. I appreciate your personal attention to my purchase. Your call to confirm the purchase along with the emails left nothing to wonder about. Thank you. I’ll let you know how it went after I complete the installation.
Thanks for the follow up, everything arrived sooner than I thought which is great. My weekend will be mostly on the roof and ladders. Hopefully the bulk will be done and then I have to wait for inspections & the meter change, then the savings begin, can’t wait. Thanks to all at Webo Solar for all the professional help and support. You have a good weekend as well!
New Boston, NH
I can’t thank you enough for getting our order out in a timely fashion. We had a pressing project dead line. I certainly look forward to a continued business relationship with you and Webo Solar. I look forward to speaking with you again, thanks!
Just wanted to say thank you! I wish all the companies I work with were as professional and easy to work with as you guys.
Everything was received fine and I really appreciate the communication and effort that Pedro and the rest of the team put forward, looking forward to using your company in the future.
The items ordered were shipped quickly and arrived in great shape. As always Webo Solar continues to provide great product, professional customer service, and dependable shipping. Always a pleasure doing business with you.
I love the responsiveness I’ve experienced with your company!
Los Angeles, CA
The delivery went very well. He got here on Friday at 4:30 and was gone soon after. Randy checked the batteries, all looked good. Checked the voltage on Saturday, all good and put them in place. Our system is running great. We appreciate your quick service and delivery. We will definitely keep you in mind if we decide to increase our bank. Sincerely,
Randy and Kathy Woods
Nevada City, CA
Thank you for asking Tanya. Great service BTW. Yes, I received everything I ordered and it looks all fine. I will start setting it all up in the next few weeks. Thanks and have a great weekend.
Thank you for the superb customer service! I had a lot of very technical questions while shopping for a marine-based suitable solar/wind power generation solution. Pedro was very patient with my inquiries and did a lot of research to answer my questions. This extra effort to answer my technical inquiries and return my phone calls are the reasons you got my business, not to mention you have the best price and free shipping. Keep up the good work.
Thank you for taking care of all of that as quickly as you did. Very good customer service and I appreciate that. We will be going through your company on future projects because of what you have done for us. So thanks again.
InterConnection Systems Inc
Good Morning, the cables arrived a couple of days ago. Just as ordered & very fast delivery. The delivery time was important as I’m working on a solar system at a remote cabin. I’m racing winter. The cables are high quality, worth every penny. Very impressive. Thanks everyone involved and thank you for the follow up note. Keep up the good work!
St. George, UT
I’ve had great customer service, delivery and follow through. I’d use Webo Solar again and recommend you to my friends and acquaintances looking for solar products.
San Jose, CA.
Thank you for sending me the solar microinverters. The order showed up here today and I’m quite pleased with how it was shipped.
Port Charlotte, FL
Thank you for the excellent customer service and quick delivery. The package actually came a day earlier than expected. I look forward to doing more business with you in the future.
Johnson City, TN
I got my solar panel, can’t wait to install it on my sailboat. Thanks for the followup and timely shipment. I will recommend your company to anyone looking for solar supplies!
Cedar Grove, WI
Jake here, Steve’s production engineer. We received the controllers last Friday and they came in excellent shape. We both were impressed with the build quality and are looking forward to using them. Thanks.
Jake, Steve’s production engineer
You are my new go to stop for connectors!
M. Evans – Advanced Energy Division
We got the inverter, installed it and are very happy. Thank you and your shipping department for speedy service. You should expect more orders from people in the area. I have already been pushing your company.
Cedar City, UT
We got the labels and Ken already put them up. You guys are amazing, you and the people you use are so fast. Thank you so very much!
Debbie and Ken Kinnebrew
Hallelujah, success! You were right, the in-line fuse was barely functional. Upon closer examination I replaced it. Many thanks to you! Your accessibility, response time and advice was outstanding. Kudos to you for all your professional assistance in resolving what was a very frustrating event for us. Stay the course. The same holds for Pedro, at a time when I couldn’t get any one to call back, he did. He provided reassurance and hope of a resolution, a good man. Sincerely,
Jeffrey and Laura Kopczynski