Webo Solar accepts the following payment methods:
- Credit cards: Visa, MasterCard, Discover, American Express
- Company Check, Personal Check, Cashier Check or Money Order
- Wire transfer or direct deposit
Webo Solar must receive payment in full before accepting, processing, and shipping any order.
Shipping and Handling Charges
The total cost of your order includes shipping and handling, which will be visible on your invoice. Handling charges are waived for most orders. International orders will incur customs fees if applicable.
Webo Solar only advertises products that are available, but the availability depends on the nature of the product. Please contact us if you wish to know more about specific merchandise.
All orders are processed and shipped within two business days. Expected arrival dates vary depending on product availability. Please let us know if you need an item by a certain date. Tracking information will be emailed to you once your items are shipped.
All online transactions through webosolar.com are sent via secure servers and encrypted with 256-bit Secure Socket Layer (SSL) encryption provided by DigiCert. We have the highest level of security technology available and we are constantly improving our payment options in order to make them simple and secure.
At Webo Solar we strive to keep our website accurate and up to date. However, due to the extensive content and the continuous addition of new products, we cannot be responsible for errors in price, specifications, images, typography, dimensions, descriptions, content, and links.
We are fully aware of the risks involved in online transactions. All information provided will be handled carefully and sensitively, and we will not, under any circumstances, share or sell the information provided. Only shipping information will be shared with our affiliates.
Webo Solar does not manufacture any of the products advertised on our website. All items we sell are covered by the original manufacturer's limited warranty or support policy.
Right to Refuse Service
Webo Solar reserves the right to refuse service.
Changing or Cancelling Orders
You may change or cancel your order free of charge, provided that your order has not yet been processed and your credit card has not been charged. In the event that your order has been processed but not shipped, a 5% restocking fee will apply for changes and 15% for cancellations. If the order has been shipped, the customer will cover all costs involved as well as a 30% restocking fee. Refunds will be processed within two business days. Please call us for changes or cancellations to ensure a quicker response.
Items purchased through Webo Solar may be returned within 20 days of the receipt of the product. You will receive a refund or credit towards your account within two business days after we receive the returned item(s). We cannot accept returns of items missing serial numbers, warranty sheets, manuals, accessories, or parts. In addition, we will not receive items that are damaged, showing obvious signs of use, or not presented in their original condition (including the original product packaging). Unless the return is a result of an error on our side, a 30% restocking fee will apply to all returns and the shipping charges will not be refunded.
Webo Solar is based in California, USA. Therefore, a state sales tax is applied to all residents of California. Other governing tax laws will be applied to orders outside the state of California, including international orders. For tax exemptions we require a copy of the relevant certificate.
If you visit webosolar.com or purchase from Webo Solar, any dispute related but not limited to privacy, purchasing, shipping, or damaged items is subject to this agreement and the law of the State of California, United States of America.
By ordering from Webo Solar you agree to be bound by the terms and conditions listed herein. You and Webo Solar agree that the following terms and conditions govern the sales transaction between Webo Solar and the customer. Any customer’s attempt to alter, supplement, modify, or amend these terms and conditions will be considered a material alteration of this agreement and therefore null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please review them carefully each time you place an order.